This allows good performance both locally and across the internet, but requires configuring firewalls and routers for the latter. Windows Remote Desktop Connection and Apple Remote Desktop are peer-to-peer by nature. This has some advantages if you’re using a web browser to view the remote PC, but can slow things down otherwise-especially on local network connections. Others such as GoToMyPC route all traffic through their portal. Remote-desktop software such as TeamViewer will establish a connection using the company’s web portal, then gets out of the way to allow traffic to flow directly from machine to machine. That said, there can be noticeable differences. With the increased speed and bandwidth most users have access to today, remote internet performance isn’t the issue it was back in the days of dial-up, DSL, etc. We control the remote machine, transfer files, check out the chat function and any other features that are available.Ī very important criteria is speed, i.e., how nimble the remote operating system feels, and how fast files transfer. If mobile clients are available, we test them on a Google Pixel 4 (Android) and an Apple iPad (iOS). Virtual machines on both the local and remote computers are employed to test alternate operating systems such as Linux. We test all the software both over a local network and the internet. Again, start off free and see how it goes, then spend the money according the dictates of your needs. Because TeamViewer QuickSupport is an application that runs only when needed. When you accept the connection, the remote session will begin. Your help desk provider will request a remote connection. On your computer’s desktop, open the QuickSupport app. The team at PCWorld has spent many hours testing and reviewing these products and our picks will help lead you to the best remote-desktop software for your purposes.įeatures: Capabilities such as chat, file transfer, portal-based setup (avoiding router and network hassles), support for computers running multiple displays, etc. Work with your trusted help desk provider to obtain your personal QuickSupport link. That’s why we have included recommendations for everything from occasional use to full business suites and everything in-between. Use cases and needs for remote-desktop software vary widely. In addition to allowing you to help a family member or business associate with their computer problems, it’s a handy way to access your own various work or home systems remotely. While not exactly the same, it’s as close as you can get to being there in person. And while the technology is no longer sci-fi, faster networking and broadband has made the experience much faster and more enjoyable for both yourself and those you’re trying to help. Using the remote-desktop software allows you to diagnose, operate, and fix another computer over a long distance. Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |